1. The code lock on my safe doesn't work, what should I do?
Most often it is because the battery for the code lock has died.
The code lock will usually alert you if the batteries are running low.
Sometimes, however, the voltage of the battery is too low to open the safe,
despite the fact that the lock doesn't show it is low on battery.
Change to new alkaline batteries, preferably of high quality.
We recommend Duracell or Energizer. The batteries last for about 2 years under normal use .
If you still can not open the cabinet ,
contact us at 0770-22 01 22 and we will be glad to help you.
2. What is the cost of the shipping?
You get free shipping on all safes for deliveries within Sweden.
We deliver your cabinet to your home. The cabinet is then unloaded outside your door, and can be then moved into its final location.
3. Can you carry the safe into the location where I want to keep it?
We will gladly help you to move your safe to your designated location, and have knowledgeable moving expert partners from Kiruna in the north to Ystad in the south, who are specialised in heavy lifting. They can also take the safe up or down stairs, and in some cases, through a window via a crane.
Depending on the possible routes and obstacles that have to be passed when moving the safe to your preferred location the price for the service will vary. This is due to the different time and manpower requirements needed for the job.
The base price is about 1200 SEK and the same for light and slightly heavier safes, since the time required for transport and moving of the safes are equal.Contact us for price inquiries!
4. Can I pay with card?
Yes, we support online payment with both Visa and MasterCard. You choose the payment method at checkout
5. I don't see the answer to my question here, how do I contact you?
You are welcome to contact us by any of your preferred means, and you can find our contact information on this page: Contact Us!
Looking forward to your contact!