FAQ


Question:


1. The code lock on my safe doesn't work, what should I do?

Answer:


Most often it is because the battery for the code lock has died.

The code lock will usually alert you if the batteries are running low.

Sometimes, however, the voltage of the battery is too low to open the safe,
despite the fact that the lock doesn't show it is low on battery.

Change to new alkaline batteries, preferably of high quality.
We recommend Duracell or Energizer. The batteries last for about 2 years under normal use .

If you still can not open the cabinet ,
contact us at 0770-22 01 22 and we will be glad to help you.



Question:


2. What is the cost of the shipping?

Answer:


You get free shipping on all safes for deliveries within Sweden.
We deliver your cabinet to your home. The cabinet is then unloaded outside your door, and can be then moved into its final location.


Question:


3. Can you carry the safe into the location in my house where I want to keep it?

Answer:


We will gladly help you to move the safe to where you want it.
We have knowledgeable moving experts from Kiruna in the north, to Ystad in the south, who are specialists in heavy lifting.
They can also take the safe up or down the stairs, and in some cases, through awindow via a crane.

The price this is determined by the time required to perform the job and how many people are required to carry the safe.

The base price is about 1200 SEK even if it is a light safe, this is because ot takes as long to move as a slightly heavier safe.

Contact us for a price inquiry!

Question:


4. Can I pay with card?

Answer:


Yes, we support online payment with Visa and MasterCard. You choose the payment method at checkout

Question:


5. I don't see the answer to my question here, how do I contact you?

Answer:


Contact us via the Contact Us page
Contact Us!